Consumer Arbitration Notice


The National Arbitration Forum (Forum) does not administer arbitrations of disputes between business and consumer parties, and has not done so since 2009. If a party attempts to file such a dispute with the Forum for arbitration, the filing will be rejected. If you are an individual consumer (or you represent an individual consumer) and a business has advised you that a dispute will be administered as an arbitration by the National Arbitration Forum (or NAF) or under the rules of the National Arbitration Forum Code of Procedure, that information is incorrect. However, the FORUM does administer non-binding mediation for resolution of these types of disputes.