The Forum’s customer service is second-to-none. We look forward to answering your questions and walking you through the process of filing or responding to a claim. If you have an open case with us, please use your FA number on all correspondence.
Emailed questions help us serve you better because we can research the questions and answers before getting back to you and we can easily route your question to the appropriate person.
For questions about any of our Codes of Procedure or Mediation Procedures, or any AMSA- or ALTA-related questions, please email us at
For questions about anything related to domain names, please email us at
Our general number is 952-516-6400 and the toll-free number is 800-474-2371. We try to return all calls the same day.
If you need to submit case documents, our FAX number is 952-345-1160. Before you send that fax, consider if you would like to file a claim or response online.