Russell Frey d/b/a edHelper
v. International Services Company SA c/o Administration Dom
Claim Number: FA0910001288396
PARTIES
Complainant is Russell Frey d/b/a edHelper (“Complainant”), represented by Clifford
D Hyra,
REGISTRAR AND DISPUTED DOMAIN NAME
The domain name at issue is <eduhelper.com>, registered with Eurodns
PANEL
The undersigned certify that they have acted independently and
impartially and to the best of their knowledge have no known conflict in
serving as Panelists in this proceeding.
Debrett G. Lyons, Diane Cabell and Houston
Putnam Lowry, Esq. as Panelists.
PROCEDURAL HISTORY
Complainant submitted a Complaint to the National Arbitration Forum
electronically on October 8, 2009; the
National Arbitration Forum received a hard copy of the Complaint on October 8, 2009.
On October 14, 2009, Eurodns
On October 14, 2009, a
Notification of Complaint and Commencement of Administrative Proceeding (the
“Commencement Notification”), setting a deadline of November 3, 2009 by which
Respondent could file a Response to the Complaint, was transmitted to
Respondent via e-mail, post and fax, to all entities and persons listed on
Respondent’s registration as technical, administrative and billing contacts,
and to postmaster@eduhelper.com by
e-mail.
A timely Response was received and determined to be complete on November 3, 2009.
An Additional Submission in compliance with Rule 7 was received from
Complainant on November 6, 2009. An
Additional Submission in compliance with Rule 7 was received from Respondent on
November 12, 2009.
On November 12, 2009, pursuant to Complainant’s
request to have the dispute decided by a three-member Panel, the National
Arbitration Forum appointed Debrett G. Lyons, Diane Cabell and Houston
Putnam Lowry, Esq. as Panelists.
RELIEF SOUGHT
Complainant requests that the domain name be transferred from
Respondent to Complainant.
PARTIES’ CONTENTIONS
A. Complainant
Complainant asserts rights and alleges that the disputed domain name is
confusingly similar to its trademark.
Complainant alleges that Respondent has no rights or legitimate
interests in the disputed domain name.
Complainant alleges that Respondent registered and used the disputed
domain name in bad faith.
B. Respondent
Respondent broadly denies those allegations. It does not refute Complainant’s contention
that it is a domainer but submits that the disputed domain name was registered
in good faith. It says that the domain
name is overtly descriptive of educational services.
The claim that the domain name is composed of descriptive,
non-distinctive terms is Respondent’s retort to all of Complainant’s
arguments. The Response states, for
example, that:
“Taken together, the words “EDU” and “HELPER” merely refer to a person who assists in education. A Google search for “edu” + “Helper” and excluding “edhelper.com”, shows over 3.8 MILLION results. A Google search for “eduhelper” as a single term shows 8,320 results. Excluding Complainant from this search shows 8,140 results.”
[…]
“There are over 122, 225 domains that have been
registered that start with the term “EDU”.
Over 220 domains contain the terms “EDU” + “Helper”. Strikingly, there are over 803 domains
registered that start with “ED” and contain the word “HELP”. The domain name EDHELP is registered in
virtually every extension.”
[…]
“ ‘Eduhelper’ is a descriptive phrase in the context of
education and different forms of learning. Since acquisition, the Domain Name
has been used as a PPC search portal, to provide advertising and other content
related to education in the broad sense.
The content is generated by Google and reflects Google’s commercial
judgment, of what links are the most contextually relevant at any given
time. In this case the evidence shows
that the links are in fact contextually related to the words comprising the
Domain Name.”
C. Additional
Submissions
The Additional Submissions of both parties were fully taken into
account by the Panel and are referred to where required in the Discussion which
follows.
FINDINGS
1. Complainant provides web based educational services under the trademarks
EDHELPER and EDHELPER.COM.
2.
Complainant
is the owner of U.S. Federal trademark Regn. No. 2,955,044 for EDHELPER,
filed April 11, 2004 and registered
May 24, 2005, and No. 3,065,117 for EDHELPER.COM and Design, filed May
4, 2004 and registered March 7, 2006.
3.
Complainant
registered the domain name <edhelper.com> on July 25, 2000.
4.
The
disputed domain name was registered on September 8, 1999.
5.
Respondent
acquired the disputed domain name on April
7, 2002.
6.
There is
no relationship between the parties.
DISCUSSION
Paragraph 15(a) of the Rules for Uniform Domain
Name Dispute Resolution Policy (the “Rules”) instructs this Panel to “decide a
complaint on the basis of the statements and documents submitted in accordance
with the Policy, these Rules and any rules and principles of law that it deems
applicable.”
Policy ¶ 4(a) requires that Complainant must prove each of the
following three elements to obtain an order that a domain name should be
cancelled or transferred:
(1) the domain name registered by Respondent is
identical or confusingly similar to a trademark or service mark in which
Complainant has rights;
(2) Respondent has no rights or legitimate
interests in respect of the domain name; and
(3) the domain name has been registered and is being
used in bad faith.
Policy ¶ 4(a)(i) requires a two-fold
enquiry. First, a threshold
investigation of whether a complainant has rights in a trademark, followed by
an assessment of whether the trade mark and the domain name are identical or
confusingly similar.
Complainant has rights in the trademark EDHELPER by virtue of its U.S.
Federal trademark registrations.[2] For the purposes of Policy ¶ 4(a)(i) it is inconsequential that those registrations
postdated the registration date of the disputed domain name.[3]
The remaining enquiry is whether the domain name <eduhelper.com>
is confusingly similar to the trademark EDHELPER. In making that assessment it is accepted that
the gTLD, “.com”, can be disregarded.[4] Complainant contends that the terms are
confusingly similar because, once the gTLD is subtracted,
the domain name differs only by the addition of the letter “u” to its trademark.[5]
Respondent argues that the trademark is
composed of generic terms in which Complainant has no monopoly. Its states that:
“While Complainant may
have a US registered trademark, the mark is extremely weak and the mere fact
that it has been registered in the
Whilst that argument might have merit considered in the context of a question
about trademark infringement, it is not a relevant consideration under Policy ¶
4(a)(i). Nor
has it been considered relevant to Policy ¶ 4(a)(i)
for a respondent to assert, as in this case, that confusion is unlikely because
the domain name is composed of generic terms.
A respondent’s registration and use of a generic domain name is
generally regarded by former panels as a factor to be considered under Policy ¶
4(a)(ii) and/or 4(a)(iii).
By a plurality, the Panel finds that the disputed domain name is
confusingly similar to Complainant’s trademark.
Houston Putnam Lowry does not believe confusion was adequately shown in
light of the difference in the third character of the marks.
Complainant has satisfied the first limb of
the Policy.
For the reasons which follow, no findings are
required.[6]
Policy ¶ 4(b) sets out the
circumstances which shall be evidence of the registration and use of a domain
name in bad faith. They are:
(i) circumstances
indicating that you have registered or you have acquired the domain name
primarily for the purpose of selling, renting, or otherwise transferring the
domain name registration to the complainant who is the owner of the trademark
or service mark or to a competitor of that complainant, for valuable
consideration in excess of your documented out of pocket costs directly related
to the domain name; or
(ii) you
have registered the domain name in order to prevent the owner of the trademark
or service mark from reflecting the mark in a corresponding domain name,
provided that you have engaged in a pattern of such conduct; or
(iii) you have
registered the domain name primarily for the purpose of disrupting the business
of a competitor; or
(iv) by using the
domain name, you have intentionally attempted to attract, for commercial gain,
Internet users to your website or other on‑line location, by creating a
likelihood of confusion with the complainant’s mark as to the source,
sponsorship, affiliation, or endorsement of your website or location or of a
product or service on your website or location.
What is noteworthy
about Policy ¶ 4(b)(i)-(iv) is that they are all cases of both registration and use in bad faith. It is logical, therefore, to first consider
their possible application to the facts of the Complaint.
There is no cogent
evidence before the Panel that Respondent registered the disputed domain name
for any of the reasons elaborated in Policy ¶ 4(b)(i)-(iii).
Respondent has not attempted to sell the domain name to Complainant or
to any third party. Complainant has a
domain name,
<edhelper.com>, which fully reflects its trademark and which it asserts that it has used since July
2000 in relation to a corresponding and commercially successful website. There is no evidence that Respondent
registered the domain name primarily for the purpose of disrupting
Complainant’s business.
It is only Policy ¶ 4(b)(iv)
that merits serious attention and in relation to which Complainant argues:
“Respondent has intentionally attempted to attract, for commercial gain,
Internet users to Respondent's web site by creating a likelihood of confusion
with the Complainant's mark as to the source, sponsorship, affiliation, or
endorsement of Respondent's web site. Respondent attracts Complainant's
customers to its website by using a mis-spelling/typo of Complainant's
trademark as its domain name, confusing them as to the nature of the
website. Once the users have been directed
to Respondent's website they click through its sponsored links and generate
income for Respondent.”
In answer, Respondent submits that:
“As reflected in the language of the Policy, this element is intended
to reach the subjective intentions of the Respondent in registering and
actually using the Domain Name. … Without actual knowledge of the Complainant,
there can be no bad faith intent.
[…]
The Respondent is located in
Policy ¶ 4(b)(iv)
requires proof that Respondent
(a) for commercial gain;
(b) intentionally used
the disputed domain name to attract web users;
(c) to an on‑line
location;
(d) by creating a
likelihood of confusion with Complainant’s trademark as to the source,
sponsorship, affiliation, or endorsement of that on-line location, or of a
product or service at that location.
Respondent does not deny that its use of the
domain name is driving PPC revenue.
Respondent does not deny that it is a “domainer”. On the evidence, its actions are for commercial
gain. The key issue is whether
Respondent can be said to have used the domain name in a way which intentionally created a likelihood
of confusion with Complainant’s trademark.
The requisite intention for the purposes of
Policy ¶ 4(b)(iv) has been the subject of contrary
decisions,[7]
however this Panel takes the view that what is required is evidence that
Respondent has targeted Complainant.
Complainant argues that Respondent either had
actual, or constructive, knowledge of Complainant and its EDHELPER trademark.
By a plurality, the Panel considers that the prevailing consensus of opinion under the Policy is that proof of actual knowledge of a complainant’s trademark rights is necessary. There are instances, most notably involving well known trademarks, where panelists have seemingly deemed a respondent with knowledge of the trademark. The better understanding of those cases is that they have in fact applied a test of actual knowledge, which when based on the balance of probability, so overwhelming favoured the complainant that it might seem that the decision rests on imputed knowledge of the complainant’s rights.
By a plurality, the Panel is not prepared to fetter Respondent with constructive knowledge of Complainant’s trademark rights. It looks, instead, to evidence of whether it is more likely than not that Respondent had actual knowledge of Complainant’s rights. In that regard, the Panel reiterates that Complainant must establish all three elements under the Policy and so it can not be assumed that just because Complainant has successfully proved trademark rights, it follows that Respondent has acted in bad faith because it was aware of those rights. Knowledge of Complainant’s rights is an essential part of the bad faith analysis. For that reason a complainant must be astute to prove its reputation in, and the public awareness of, its trademark even when it has abundantly clear registered trademark rights. That is especially so when the trademark consists of descriptive elements.
Complaint states that:
“Complainant's website was advertised extensively for years prior to
April 7, 2002. There were approximately 500,000 page views in January of
2002. Complainant's marks were prominently displayed on the website since at
least August 17, 2000, as shown in the attached Annex from the Internet
Archive. At the time the “eduhelper.com” domain was registered, the
edhelper.com site featured at least 10,960 lesson plans, 5,000 free worksheet
generators, 1,600 word and critical thinking problems, and much more.”[8]
In its Additional Submissions,
Complainant states further that:
“Complainant has advertised
worldwide via the Internet and Complainant's site is highly ranked in countries
around the world, including the
Respondent spends much time in its critique
of the quality of the physical evidence said to support Complainant’s claim to
notoriety. It is critical too of the
broad reach of many of Complainant’s assertions based on that alleged
notoriety.
There are merits and shortcomings in both
sets of submissions. Complainant’s use
of its trademark is far from being insignificant. Respondent’s claims that Complainant’s
evidence is flawed and that its arguments are laced with conclusory statements
are not unjustified. For the purposes of
Policy ¶ 4(a)(iii), it is unnecessary for this Panel to decide whether
or not Complainant has done enough to show the level of use which would be
necessary to establish common law trademark rights under Policy ¶ 4(a)(i).[9] Rather, the Panel must balance the evidence
of reputation against all of the circumstances and decide whether it is more
likely than not that Respondent targeted Complainant by using the domain name to
intentionally attract web users through a likelihood of confusion with
Complainant’s trademark.
Taking account of the
inherently descriptive character of both the trademark and the disputed domain
name, the degree to which either very similar domain names or identical domain
names with different extensions have been registered/used by others, the lack
of evidence that Respondent has habitually abused third party trademark rights,
and all of the circumstances, the Panel finds that Policy ¶ 4(b)(iv)
is not made out.
With that conclusion,
it remains for the Panel to decide whether, taking the evidence as a whole and
drawing on its own reasoning, there is evidence independent from the scenarios
laid out in Policy ¶ 4(b), that
the disputed domain name was registered in bad faith and used in bad faith.
Complainant states
that:
“Respondent registered the disputed
domain name within the last year, presumably purchasing it for its PPC revenue
stream. This revenue stream exists in large part because of its use of keywords
related to the Complainant, of which Respondent must have been aware, in
combination with its confusing similarity to the edhelper mark.”
Respondent alleges that:
“it is using the <eduhelper.com> domain name to host a website
featuring advertisements for educational products and services. Respondent contends that it is the owner of a
portfolio of other domain names incorporating common words, generic terms, and
useful phrases that are employed in conjunction with Google AdWords to display
advertisements.”
The Panel first notes the timing issue. In particular, the registration of the domain
name on September 8, 1999 predates both the filing dates and registration dates
of Complainant’s federally registered trademarks and the first use in commerce
dates of those registrations.
Panels have generally found that the
registration of a domain name prior to the establishment of trademark rights
will negate a claim of bad faith registration.
Exceptions to that general position have been made in very limited
circumstances, namely, where a respondent had knowledge of a complainant’s
impending trademark rights;[10]
where a respondent sought to take advantage of a complainant by acquiring a
pre-existing and conflicting domain name;[11]
and under a very narrow interpretation of Policy ¶ 4(b)(iv).[12]
Respondent acquired the domain name on April 7, 2002. Whether it did so by re-registration of the
name after it had lapsed from third party ownership, or whether it did so by
transfer of the September 1999 registration, is not clear from the
evidence. If Respondent obtained the
domain name through transfer, then the second of those exceptions
outlined above might have occupied more of this Panel’s attention.[13]
The fact that it has not is because, for the
most part, Respondent assumes that the relevant date for assessment of Complainant’s reputation (and so any likely public
awareness of its rights) is April 7,
2002 and not some earlier point in time.
For many of the reasons already set out, the
Panel does not find bad faith registration.
The three exceptions set out in the discussion above are further
evidence of the proposition that, for a domain name to have been registered in
bad faith, a respondent must have had the complainant in mind at time of
registration (or acquisition) of the domain name. This Panel has already found on a balance of
the evidence that was not the case.
That brings to an end the formal
analysis. Since the registration was not
in bad faith the Complainant has not established the third element under the
Policy.
DECISION
Having failed to establish at least one of the elements required under
the ICANN Policy, the Panel concludes that relief shall be DENIED.
REVERSE DOMAIN NAME HIJACKING
Respondent petitions the Panel to find that the Complaint was brought
in bad faith and constitutes an attempt of Reverse Domain Name Hijacking.
The Rules define Reverse Domain Name Hijacking as use of the Policy in bad faith to attempt to deprive a domain name holder of its domain name. In Smart Design LLC v. Carolyn Hughes, WIPO Case No.D2000-0993 the panel stated that:
“Clearly, the launching of an unjustifiable Complaint with malice aforethought qualifies, as would the pursuit of a Complaint after the Complainant knew it to be insupportable.”
There is nothing in the evidence to indicate anything as high as malice on the part of the Complainant. Accordingly, the evidence must demonstrate that the Complainant brought these Administrative Proceedings in the knowledge that the Respondent has an unassailable right or legitimate interest in the disputed domain name, or that Respondent lacks the requisite bad faith registration and use of the disputed domain name.[14]
The Panel decides that there is nothing in the evidence to support a finding against Complainant of Reverse Domain Name Hijacking.
Debrett G. Lyons
Diane
Cabell
Panelists
Dated: December 8, 2009
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[1] Proved,
Complainant says, if nothing else by the existence of
the “.edu” domain name extension.
[2] The Policy does not distinguish between
registered and unregistered trademark rights (see McCarthy on Trademarks and
Unfair Competition, § 25:74.2 (4th ed. 2002)), however a trademark
registered with a national authority is prima
facie evidence of trademark rights for the purposes of the Policy. See State Farm Mut. Auto. Ins.
[3] See AB Svenska Spel v. Zacharov, D2003-0527 (WIPO Oct. 2, 2003) holding that the UDRP does not require a complainant to have registered its trademark prior to the respondent’s registration of the domain name under Policy ¶ 4(a)(i) but may prevent a finding of bad faith under Policy ¶ 4(a)(iii); see also Clear!Blue Holdings, L.L.C. v. NaviSite, Inc., FA 888071 (Nat. Arb. Forum Mar. 5, 2007) holding that “[A]lthough the domain name in dispute was first registered in 1996, four years before Complainant’s alleged first use of the mark, the Panel finds that Complainant can still establish rights in the CLEAR BLUE marks under Policy ¶ 4(a)(i).” Nonetheless, see bad faith discussion which follows later.
[4] See Rollerblade, Inc. v. McCrady, D2000-0429 (WIPO June 25, 2000) finding that the top level of the domain name such as “.net” or “.com” does not affect the domain name for the purpose of determining whether it is identical or confusingly similar.
[5] See Google, Inc. v. DktBot.org, FA 286993 (Nat. Arb. Forum Aug. 4, 2004) finding that “[T]he mere addition of a single letter to the complainant’s mark does not remove the respondent’s domain names from the realm of confusing similarity in relation to the complainant’s mark pursuant to Policy ¶ 4(a)(i).”); see also Microsoft Corporation v. Charlie Brown, WIPO Case No. D2001-0362 finding <microosoft.com> confusingly similar to complainant’s MICROSOFT mark.
[6] See Creative
Curb v. Edgetec Int’l Pty. Ltd., FA 116765 (Nat. Arb. Forum Sept. 20, 2002), finding that because the
complainant must prove all three elements under the Policy, the complainant’s
failure to prove one of the elements makes further inquiry into the remaining
element unnecessary; see also Hugo
Daniel Barbaca Bejinha v. Whois Guard Protected, FA 836538 (Nat. Arb. Forum
Dec. 28, 2006), deciding not to inquire into the respondent’s rights or
legitimate interests or its registration and use in bad faith where the
complainant could not satisfy the requirements of Policy ¶ 4(a)(i).
[7] See, for example, Paule Ka v. Paula Korenek, WIPO Case No. D2003-0453 where the panel held that the reference to the registrant’s intention in paragraph 4(b)(iv) of the Policy should be regarded as importing an objective, rather than a subjective, test.
[8] Complainant submits internet archives from
August 17, 2000 and March 28, 2002. In
its Additional Submissions, Complainant submits statistics on its
<edhelper.com> domain name showing the web traffic, page visits, and
percentage of Internet users that landed on Complainant’s domain name while
searching for educational information between 2004 and 2008. Complainant alleges that its
<edhelper.com> domain name had approximately 500,000 page views in January
2002 alone.
[9] See, for
example, “Overview of WIPO Panel Views on Selected UDRP Questions” where the Q&A
at #1.7 of relevance to the discussion here: 1.7 What
needs to be shown for the complainant to successfully assert common-law or
unregistered trademark rights? Consensus view: The complainant must
show that the name has become a distinctive identifier associated with the
complainant or its goods and services. Relevant evidence of such “secondary
meaning” includes length and amount of sales under the mark, the nature and
extent of advertising, consumer surveys and media recognition.
[10] See Dreamgirls,
Inc. v. Dreamgirls Entertainment, Case No. D2006-0609;
Opera Software ASA v. Mike Morgan,
Case No. D2006-0752.
[11] See Dixons Group Plc v. Abdullaah, Case No. D2000-1406
[12] See Yell Limited v. Ultimate Search, Case No. D2005-0091; see also Admiral Insurance
Services Limited v. Dicker, WIPO Case No. D2005-0241; FabJob Inc. v. Compana LLC, WIPO Case No. D2006-0610.
[13] In Dixons Group Plc v Mr. Abu Abdullaah,
[note 11 above] the panel explained that “[I]n the present proceeding, the Respondent did not himself register the
disputed domain name, and is only the transferee. However, there is some basis
for saying that the term "registration" extends beyond the original
act of registration and covers subsequent acquisitions of the domain name.
Thus, para 4(b)(i) specifically refers to
circumstances in which the Respondent has registered or has acquired a domain
name, and there are several prior Panel decisions in which it has been held
more generally that "registration" extends to subsequent acts of
acquisition: see BWR Resources Ltd v Waitomo Adventures Ltd, Case No
D2000-0861 and Motorola Inc v NewGate Internet, Inc., Case No
D2000-0079. The question, then, is whether the acquisition of the disputed
domain name by the Respondent in the present case can be said to have done in
bad faith.”
[14] See, Koninklijke KPN N.V. v. Telepathy Inc., D2001-0217 (WIPO May 7, 2001); Aspen Grove, Inc. v. Aspen Grove, D2001-0798 (WIPO Oct. 5, 2001). Further, the facts must point to harassment or similar conduct by Complainant in the face of that knowledge - see, Goldline International, Inc. v. Gold Line, D2000-1151 (WIPO, January 4, 2001); Sydney Opera House Trust v. Trilynx Pty. Limited, D2000-1224 (WIPO, October 31, 2000); Plan Express Inc. v. Plan Express, D2000-0565 (WIPO, July 17, 2000).