PersonalizationMall.com v. Compania Swanson / Hector Valdera
Claim Number: FA1302001483905
Complainant is PersonalizationMall.com (“Complainant”), represented by CitizenHawk, Inc., California, USA. Respondent is Compania Swanson / Hector Valdera (“Respondent”), Santiago, Chile.
REGISTRAR AND DISPUTED DOMAIN NAME
The domain name at issue is <personalizaitonmall.com>, registered with URL SOLUTIONS, INC.
The undersigned certifies he has acted independently and impartially and to the best of his knowledge has no known conflict in serving as Panelist in this proceeding.
Houston Putnam Lowry, Chartered Arbitrator, as Panelist.
Complainant submitted a Complaint to the National Arbitration Forum electronically on February 6, 2013; the National Arbitration Forum received payment on February 6, 2013.
On February 13, 2013, URL SOLUTIONS, INC. confirmed by e-mail to the National Arbitration Forum that the <personalizaitonmall.com> domain name is registered with URL SOLUTIONS, INC. and that Respondent is the current registrant of the name. URL SOLUTIONS, INC. has verified that Respondent is bound by the URL SOLUTIONS, INC. registration agreement and has thereby agreed to resolve domain disputes brought by third parties in accordance with ICANN’s Uniform Domain Name Dispute Resolution Policy (the “Policy”).
On February 15, 2013, the Forum served the Complaint and all Annexes, including a Written Notice of the Complaint, setting a deadline of March 7, 2013 by which Respondent could file a Response to the Complaint, via e-mail to all entities and persons listed on Respondent’s registration as technical, administrative, and billing contacts, and to postmaster@personalizaitonmall.com. Also on February 15, 2013, the Written Notice of the Complaint, notifying Respondent of the e-mail addresses served and the deadline for a Response, was transmitted to Respondent via post and fax, to all entities and persons listed on Respondent’s registration as technical, administrative and billing contacts.
Having received no response from Respondent, the National Arbitration Forum transmitted to the parties a Notification of Respondent Default.
On March 21, 2013, pursuant to Complainant's request to have the dispute decided by a single-member Panel, the National Arbitration Forum appointed Houston Putnam Lowry, Chartered Arbitrator, as Panelist.
Having reviewed the communications records, the Administrative Panel (the "Panel") finds that the National Arbitration Forum has discharged its responsibility under Paragraph 2(a) of the Rules for Uniform Domain Name Dispute Resolution Policy (the "Rules") "to employ reasonably available means calculated to achieve actual notice to Respondent" through submission of Electronic and Written Notices, as defined in Rule 1 and Rule 2. Therefore, the Panel may issue its decision based on the documents submitted and in accordance with the ICANN Policy, ICANN Rules, the National Arbitration Forum's Supplemental Rules and any rules and principles of law that the Panel deems applicable, without the benefit of any response from Respondent.
Complainant requests that the domain name be transferred from Respondent to Complainant.
A. Complainant
1. This Complaint is based on
the following factual and legal grounds:
This Complaint is based on the following factual and legal
grounds:PersonalizationMall.com, Inc. (Complainant) was established in 1998 in
Woodridge, Illinois. Its headquarters are located in Burr Ridge,
Illinois. Personalization Mall.com's company objective was to serve consumers
in the United States and around the world by making shopping for personalized
gifts both quick and easy.
Personalization's Mall revolutionary "preview technology" allows
shoppers to see what their personalized gifts will look like before they
buy. Most of the designs offered by PersonalizationMall.com have been
created by in-house by the company's team of talented artists and are exclusive
to the Web site.
The company provides personalized gifts for all events and occasions such as
Christmas, weddings, birthdays, babies and more. Personalization Mall
focuses on mechanized engraving and embroidering for approximately 4,000 gift
products. Numerous news outlets and talk shows have featured
Complainant's business in their shows and articles throughout the nation, such
as Good Morning America, The Today Show, and Women's World.
Every month, 1,354,423 unique visitors visit www.personalizationmall.com,
each of who come back to the site 1.3 times. Since its launch in 1998, the
website has been well received attracting significant online visitors in the
United States each month. The company has clearly established itself in
the business of on-line retail store services featuring personalized
merchandise and gifts. Fiscal year of 2011, the company had approximately 2
million customers and $85 million in revenue.
In addition, Complainant owns the PERSONALIZATION MALL and
PERSONALIZATIONMALL.COM Marks cited in Section 4(c) above for which it has
obtained federal trademark registrations.
None of these federal mark registrations have been abandoned cancelled or
revoked with the USPTO, exhibiting clear rights to protect against any
infringement of the use of their federally trademarked name by others.
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[a.] |
The
Disputed Domain Name(s) are nearly identical and confusingly similar to
Complainant's Marks.
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[b.] |
Respondent
has no rights or legitimate interests in respect of the Disputed Domain
Name(s) for the following reasons:
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[c.] |
The
Domain Name(s) should be considered as having been registered and being used
in bad faith for the following reasons:
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B. Respondent
Respondent failed to submit a Response in this proceeding.
(1) the domain name registered by Respondent is identical or confusingly similar to a trademark or service mark in which Complainant has rights; and
(2) Respondent has no rights or legitimate interests in respect of the domain name; and
(3) the domain name has been registered and is being used in bad faith.
Paragraph 15(a) of the Rules instructs this Panel to "decide a complaint on the basis of the statements and documents submitted in accordance with the Policy, these Rules and any rules and principles of law that it deems applicable."
Paragraph 4(a) of the Policy requires Complainant must prove the following three elements to obtain an order cancelling or transferring a domain name:
(1) the domain name registered by Respondent is identical or confusingly similar to a trademark or service mark in which Complainant has rights; and
(2) Respondent has no rights or legitimate interests in respect of the domain name; and
(3) the domain name has been registered and is being used in bad faith.
In view of Respondent's failure to submit a response, the Panel shall decide this administrative proceeding on the basis of Complainant's undisputed representations pursuant to paragraphs 5(e), 14(a) and 15(a) of the Rules and draw such inferences it considers appropriate pursuant to paragraph 14(b) of the Rules. The Panel is entitled to accept all reasonable allegations and inferences set forth in the Complaint as true unless the evidence is clearly contradictory. See Vertical Solutions Mgmt., Inc. v. webnet-marketing, inc., FA 95095 (Nat. Arb. Forum July 31, 2000) (holding that the respondent’s failure to respond allows all reasonable inferences of fact in the allegations of the complaint to be deemed true); see also Talk City, Inc. v. Robertson, D2000-0009 (WIPO Feb. 29, 2000) (“In the absence of a response, it is appropriate to accept as true all allegations of the Complaint.”).
Complainant claims rights in the PERSONALIZATION MALL trademark based on its registration of the PERSONALIZATION MALL (Reg. No. 2,561,853 registered Apr. 16, 2002) and PERSONALIZATION MALL.COM & Design (Reg. No. 3,491,562 registered Aug. 26, 2008) marks with the United States Patent & Trademark Office (“USPTO”). Complainant’s registration of a mark with the USPTO is sufficient to confer rights in the mark under Policy ¶4(a)(i). See Vivendi Universal Games v. XBNetVentures Inc., FA 198803 (Nat. Arb. Forum Nov. 11, 2003) (“Complainant's federal trademark registrations [with the USPTO] establish Complainant's rights in the BLIZZARD mark.”). Complainant need not register its mark in respondent’s country to adequately demonstrate its rights in the mark. See Koninklijke KPN N.V. v. Telepathy Inc., D2001-0217 (WIPO May 7, 2001) (finding that the Policy does not require that the mark be registered in the country in which the respondent operates and it is sufficient that the complainant can demonstrate a mark in some jurisdiction). Therefore, Complainant has established rights under ¶4(a)(i) in the PERSONALIZATION MALL and PERSONALIZATION MALL.COM & Design marks.
Complainant claims the <personalizaitonmall.com> domain name is confusingly similar to its marks. The design elements of a mark are irrelevant to a Policy ¶4(a)(i) analysis because images cannot be reflected in a domain name. See Experian Info. Solutions, Inc. v. Credit Research, Inc., D2002-0095 (WIPO May 7, 2002) (“The fact that Complainant’s marks incorporate distinctive design elements is irrelevant to this analysis. Since a domain name can only consist of alphanumeric text, design elements are ignored when considering this element.”). The addition of a gTLD such as “.com,” as well as the deletion of the space between the words in Complainant’s mark, is irrelevant to a Policy ¶4(a)(i) confusing similarity determination. See Am. Int’l Grp., Inc. v. Domain Admin. Ltd., FA 1106369 (Nat. Arb. Forum Dec. 31, 2007) (finding that “spaces are impermissible and a generic top-level domain, such as ‘.com,’ ‘.net,’ ‘.biz,’ or ‘.org,’ is required in domain names. Therefore, the panel finds that the disputed domain name [<americangenerallifeinsurance.com>] is confusingly similar to the complainant’s [AMERICAN GENERAL] mark.”). The disputed domain name is nearly identical to Complainant’s mark, with only a slight misspelling. The disputed domain name merely transposes the letters “i” and “t.” The Panel finds the <personalizaitonmall.com> domain name is confusingly similar to the PERSONALIZATION MALL mark because transposed letters do not adequately distinguish the mark pursuant to Policy ¶4(a)(i). See Wyndham IP Corp. v. LaPorte Holdings, Inc., FA 373545 (Nat. Arb. Forum Jan. 17, 2005) (finding the <wynhdam.com> and <wyandham.com> domain names to be confusingly similar to the complainant’s WYNDHAM mark because the domain names merely transposed letters in the mark).
The Panel finds Policy ¶4(a)(i) satisfied.
Complainant must first make a prima facie case Respondent lacks rights and legitimate interests in the disputed domain name under Policy ¶4(a)(ii). Then the burden shifts to Respondent to show it has rights or legitimate interests. See Hanna-Barbera Prods., Inc. v. Entm’t Commentaries, FA 741828 (Nat. Arb. Forum Aug. 18, 2006) (holding that the complainant must first make a prima facie case that the respondent lacks rights and legitimate interests in the disputed domain name under UDRP ¶4(a)(ii) before the burden shifts to the respondent to show that it does have rights or legitimate interests in a domain name); see also AOL LLC v. Gerberg, FA 780200 (Nat. Arb. Forum Sept. 25, 2006) (“Complainant must first make a prima facie showing that Respondent does not have rights or legitimate interest in the subject domain names, which burden is light. If Complainant satisfies its burden, then the burden shifts to Respondent to show that it does have rights or legitimate interests in the subject domain names.”).
Complainant argues Respondent has not been commonly known by the disputed domain name and has therefore not demonstrated rights or legitimate interests in the disputed domain name under Policy ¶4(c)(ii). The WHOIS information identifies “Compania Swanson / Hector Valdera” as the registrant. Complainant is not affiliated with Respondent and has not authorized Respondent to use the PERSONALIZATION MALL mark. Unrelated WHOIS information and a lack of authorization is strong evidence a respondent is not commonly known by a disputed domain name. See Reese v. Morgan, FA 917029 (Nat. Arb. Forum Apr. 5, 2007) (concluding that the respondent was not commonly known by the <lilpunk.com> domain name as there was no evidence in the record showing that the respondent was commonly known by that domain name, including the WHOIS information as well as the complainant’s assertion that it did not authorize or license the respondent’s use of its mark in a domain name). Respondent has not submitted any evidence to the contrary. Therefore, the Panel finds Respondent is not commonly known by the disputed domain name and has not established rights or legitimate interests pursuant to Policy ¶4(c)(ii).
Complainant claims Respondent is using the disputed domain name to redirect users to a web page featuring generic links to third-party websites, some of which compete with Complainant’s business (including <vistaprint.com> and <brookstone.com>). Complainant claims this demonstrates Respondent is not using the disputed domain names in connection with a bona fide offering of goods or services or a legitimate noncommercial or fair use, pursuant to Policy ¶¶4(c)(i) and 4(c)(iii). Respondent has not demonstrated rights or legitimate interests under Policy ¶¶4(c)(i) or 4(c)(iii) by displaying competing hyperlinks on a resolving website. See H-D Michigan Inc. v. Buell, FA 1106640 (Nat. Arb. Forum Jan. 2, 2008) (finding that, because the “[r]espondent’s disputed domain names resolve to a website featuring a series of advertising links to various third-parties, many of whom offer products and services in direct competition with those offered under [the complainant’s] mark,” the respondent is not using the disputed domain names for a bona fide offering of goods or services or a legitimate noncommercial or fair use).
The Panel finds Policy ¶4(a)(ii) satisfied.
Complainant argues Respondent holds registrations on other domain names that appear to be examples of typosquatting, which demonstrates a pattern of bad faith registration and use under Policy ¶4(b)(ii). However, this argument is not adequate because Complainant has not been prevented from establishing a domain name which contains its mark. Complainant owns <PersonalizationMall.com>, which is its mark. The Panel declines to find bad faith pursuant to Policy ¶4(b)(ii).
Complainant argues Respondent has engaged in “typosquatting.” While that might well be true, “typosquatting”, without more, does not constitute bad faith registration and use under the UDRP.
Complainant claims Respondent has set up a “click through” website, containing links that promote products that compete with Complainant’s business. Complainant claims this disrupts its business and is evidence of bad faith under Policy ¶4(b)(iii). This argument and evidence does constitute sufficient grounds to find bad faith registration and use under Policy ¶4(b)(iii). See H-D Michigan Inc. v. Buell, FA 1106640 (Nat. Arb. Forum Jan. 2, 2008) (“The disputed domain names resolve to websites that list links to competitors of Complainant, evidence that Respondent intends to disrupt Complainant’s business, a further indication of bad faith pursuant to Policy ¶4(b)(iii).”). Accordingly, the Panel finds Respondent has registered and used the disputed domain name in bad faith pursuant to Policy ¶4(b)(iii).
Complainant also claims Respondent likely receives revenue when misdirected Internet users click these links, and Respondent is intentionally using a domain name confusingly similar to Complainant’s PERSONALIZATION MALL mark to attract users to its website. Complainant argues this demonstrates bad faith under Policy ¶4(b)(iv). Respondent has adequately demonstrated bad faith registration and use by claiming Respondent is trying to profit by attracting users seeking Complainant’s website pursuant to Policy ¶4(b)(iv). See Allianz of Am. Corp. v. Bond, FA 680624 (Nat. Arb. Forum June 2, 2006) (finding bad faith registration and use under Policy ¶4(b)(iv) where the respondent was diverting Internet users searching for the complainant to its own website and likely profiting).
The Panel finds Policy ¶4(a)(iii) satisfied.
Having established all three elements required under the ICANN Policy, the Panel concludes relief shall be GRANTED.
Accordingly, it is Ordered the <personalizaitonmall.com> domain name be TRANSFERRED from Respondent to Complainant.
Houston Putnam Lowry, Chartered Arbitrator, Panelist
Dated: Monday, April 8, 2013
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