Staples, Inc. and Staples The Office Superstores, LLC v. Above.com Domain Privacy
Claim Number: FA1409001578486
Complainant is Staples, Inc. and Staples The Office Superstores, LLC (“Complainant”), represented by CitizenHawk, Inc., California, USA. Respondent is Above.com Domain Privacy (“Respondent”), Australia.
REGISTRAR AND DISPUTED DOMAIN NAMES
The domain names at issue are <sdtaples.com>, <staplaes.com>, <staple4s.com>, <staplesd.com>, <staplese.com>, <staplest.com>, and <taples.com>, registered with Above.Com Pty Ltd.
The undersigned certifies he has acted independently and impartially and to the best of his knowledge has no known conflict in serving as Panelist in this proceeding.
Houston Putnam Lowry, Chartered Arbitrator, as Panelist.
Complainant submitted a Complaint to the National Arbitration Forum electronically on September 5, 2014; the National Arbitration Forum received payment on September 5, 2014.
On September 9, 2014, Above.Com Pty Ltd. confirmed by e-mail to the National Arbitration Forum that the <sdtaples.com>, <staplaes.com>, <staple4s.com>, <staplesd.com>, <staplese.com>, <staplest.com>, and <taples.com> domain names are registered with Above.Com Pty Ltd. and that Respondent is the current registrant of the names. Above.Com Pty Ltd. has verified that Respondent is bound by the Above.Com Pty Ltd. registration agreement and has thereby agreed to resolve domain disputes brought by third parties in accordance with ICANN’s Uniform Domain Name Dispute Resolution Policy (the “Policy”).
On September 9, 2014, the Forum served the Complaint and all Annexes, including a Written Notice of the Complaint, setting a deadline of September 29, 2014 by which Respondent could file a Response to the Complaint, via e-mail to all entities and persons listed on Respondent’s registration as technical, administrative, and billing contacts, and to postmaster@sdtaples.com, postmaster@staplaes.com, postmaster@staple4s.com, postmaster@staplesd.com, postmaster@staplese.com, postmaster@staplest.com, postmaster@taples.com. Also on September 9, 2014, the Written Notice of the Complaint, notifying Respondent of the e-mail addresses served and the deadline for a Response, was transmitted to Respondent via post and fax, to all entities and persons listed on Respondent’s registration as technical, administrative and billing contacts.
Having received no response from Respondent, the National Arbitration Forum transmitted to the parties a Notification of Respondent Default.
On October 2, 2014, pursuant to Complainant's request to have the dispute decided by a single-member Panel, the National Arbitration Forum appointed Houston Putnam Lowry, Chartered Arbitrator, as Panelist.
Having reviewed the communications records, the Administrative Panel (the "Panel") finds that the National Arbitration Forum has discharged its responsibility under Paragraph 2(a) of the Rules for Uniform Domain Name Dispute Resolution Policy (the "Rules") "to employ reasonably available means calculated to achieve actual notice to Respondent" through submission of Electronic and Written Notices, as defined in Rule 1 and Rule 2. Therefore, the Panel may issue its decision based on the documents submitted and in accordance with the ICANN Policy, ICANN Rules, the National Arbitration Forum's Supplemental Rules and any rules and principles of law that the Panel deems applicable, without the benefit of any response from Respondent.
Complainant requests that the domain names be transferred from Respondent to Complainant.
A. Complainant
Staples
is the world's largest office products company and second largest internet
retailer. During 2011, Staples celebrated its 25th anniversary with $25 billion
in total company sales. The company's International Operations consists of
businesses in 23 countries in Europe, Australia, South America and Asia.
In October 2013, Staples Inc. completed the acquisition of Runa.
Since at least 1985, Staples, and/or its subsidiaries or licensees, has
provided retail store services, mail order catalog services, and computerized
retail store services featuring office supplies, office equipment, computer
hardware, copiers, telephones, and office furniture. It has provided
these goods and services under marks consisting of the words STAPLES alone, or
in combination with other words (the "STAPLES Marks").Staples has
prominently and continuously used the mark STAPLES for the sale of the
aforementioned goods and services since that date.
In addition to its rights in the STAPLES Marks at common law, Staples owns a
large number of registrations and applications for registration for the STAPLES
Marks throughout the world.
In the United States, all of the live registrations and applications for
registration of the mark STAPLES are owned by Complainants.
Staples registered the domain name STAPLES.COM on March 5, 1995. Staples
have used this domain name to display its merchandising since at least as early
as 1997.
In connection with the STAPLES Marks, Staples sells billions of dollars’ worth
of goods and services per year. To ensure that consumers are aware of the
STAPLES Marks, Staples has spent millions of dollars in the advertising and
promotion of its marks and in generating the goodwill associated with them. As
a result of these extensive marketing and advertising efforts, as well as
Complainants’ (and/or their subsidiaries’ or licensees’) billions of dollars in
yearly sales in the marks, the STAPLES Marks have become famous world-wide.
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[a.] |
The
Disputed Domain Name(s) are nearly identical and confusingly similar to
Complainant's Marks.
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[b.] |
Respondent
has no rights or legitimate interests in respect of the Disputed Domain
Name(s) for the following reasons:
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[c.] |
The
Disputed Domain Name(s) should be considered as having been registered and
being used in bad faith for the following reasons:
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B. Respondent
Respondent failed to submit a Response in this proceeding.
(1) the domain name registered by Respondent is identical or confusingly similar to a trademark or service mark in which Complainant has rights; and
(2) Respondent has no rights or legitimate interests in respect of the domain name; and
(3) the domain name has been registered and is being used in bad faith.
Paragraph 15(a) of the Rules instructs this Panel to "decide a complaint on the basis of the statements and documents submitted in accordance with the Policy, these Rules and any rules and principles of law that it deems applicable."
Paragraph 4(a) of the Policy requires Complainant prove the following three elements to obtain an order cancelling or transferring a domain name:
(1) the domain name registered by Respondent is identical or confusingly similar to a trademark or service mark in which Complainant has rights; and
(2) Respondent has no rights or legitimate interests in respect of the domain name; and
(3) the domain name has been registered and is being used in bad faith.
In view of Respondent's failure to submit a response, the Panel shall decide this administrative proceeding on the basis of Complainant's undisputed representations pursuant to paragraphs 5(e), 14(a) and 15(a) of the Rules and draw such inferences it considers appropriate pursuant to paragraph 14(b) of the Rules. The Panel is entitled to accept all reasonable allegations and inferences set forth in the Complaint as true unless the evidence is clearly contradictory. See Vertical Solutions Mgmt., Inc. v. webnet-marketing, inc., FA 95095 (Nat. Arb. Forum July 31, 2000) (holding that the respondent’s failure to respond allows all reasonable inferences of fact in the allegations of the complaint to be deemed true); see also Talk City, Inc. v. Robertson, D2000-0009 (WIPO Feb. 29, 2000) (“In the absence of a response, it is appropriate to accept as true all allegations of the Complaint.”).
Complainant is the world’s largest office products company and second largest Internet retailer. Since 1985, Complainant has used its STAPLES mark in affiliation with its retail store services, mail order catalog services, computerized retail store services featuring office supplies, office equipment, computer hardware, copiers, telephones, and office furniture. Complainant owns numerous registrations for the STAPLES mark in the United States and around the world. See United States Patent and Trademark Office ("USPTO") registration (e.g., Reg. No. 1,438,390, registered April 28, 1987). Respondent resides in Australia according to the WHOIS record. At this stage of the proceeding, Complainant need only prove SOME rights, not that Complainant’s rights are superior to Respondent’s rights. A complainant’s registration with a trademark agency is normally sufficient to establish the complainant’s rights in the registered trademark, regardless of respondent’s location. In W.W. Grainger, Inc. v. Above.com Domain Privacy, FA 1334458 (Nat. Arb. Forum Aug. 24, 2010), the panel wrote “[the Respondent’s] USPTO registration is sufficient to establish these [Policy ¶4(a)(i)] rights even when Respondent lives or operates in a different country.”). Complainant’s USPTO registrations adequately establish Complainant’s rights in the STAPLES mark pursuant to Policy ¶4(a)(i).
Complainant claims Respondent’s <sdtaples.com>, <staplaes.com>, <staple4s.com>, <staplesd.com>, <staplese.com>, <staplest.com>, and <taples.com> domain names are confusingly similar to Complainant’s STAPLES mark under Policy ¶4(a)(i). The <sdtaples.com>, <staplaes.com>, <staple4s.com>, <staplesd.com>, <staplese.com>, and <staplest.com> disputed domain names add a single extra letter. The <taples.com> domain name removes the initial letter “s.” All of the disputed domain names contain the generic top-level domain (“gTLD”) “.com.” Adding a gTLD or ccTLD does not adequately distinguish a domain name from a mark under Policy ¶4(a)(i), Countrywide Fin. Corp. v. Johnson & Sons Sys., FA 1073019 (Nat. Arb. Forum Oct. 24, 2007). A domain name which differs by only one letter from a trademark has a greater tendency to be confusingly similar to the trademark where the trademark is highly distinctive, Reuters Ltd. v. Global Net 2000, Inc., D2000-0441 (WIPO July 13, 2000). Respondent’s spelling of Complainant’s STAPLES mark differing by only one letter and a gTLD does not prevent a finding the disputed domain names and Complainant’s mark are confusingly similar. Respondent’s <sdtaples.com>, <staplaes.com>, <staple4s.com>, <staplesd.com>, <staplese.com>, <staplest.com>, and <taples.com> domain names are confusingly similar to Complainant’s STAPLES mark under Policy ¶4(a)(i).
The Panel finds Policy ¶4(a)(i) satisfied.
Complainant must first make a prima facie case Respondent lacks rights and legitimate interests in the disputed domain name under Policy ¶4(a)(ii). Then the burden shifts to Respondent to show it has rights or legitimate interests. See Hanna-Barbera Prods., Inc. v. Entm’t Commentaries, FA 741828 (Nat. Arb. Forum Aug. 18, 2006) (holding that the complainant must first make a prima facie case that the respondent lacks rights and legitimate interests in the disputed domain name under UDRP ¶4(a)(ii) before the burden shifts to the respondent to show that it does have rights or legitimate interests in a domain name); see also AOL LLC v. Gerberg, FA 780200 (Nat. Arb. Forum Sept. 25, 2006) (“Complainant must first make a prima facie showing that Respondent does not have rights or legitimate interest in the subject domain names, which burden is light. If Complainant satisfies its burden, then the burden shifts to Respondent to show that it does have rights or legitimate interests in the subject domain names.”).
Complainant claims Respondent has no rights or legitimate interests in the <sdtaples.com>, <staplaes.com>, <staple4s.com>, <staplesd.com>, <staplese.com>, <staplest.com>, and <taples.com> domain names under Policy ¶4(c)(ii). Respondent is not commonly known by the disputed domain names. Respondent has no intellectual property rights in the STAPLES mark. Respondent has not been authorized by Complainant to use it. The WHOIS information lists an entity as registrant that does not indicate a relation to the disputed domain name or a legitimate business in association with the disputed domain names. Respondent failed to submit a response in the proceeding, and therefore, has not contested Complainant’s contentions. Based upon this record, Respondent is not commonly known by the disputed domain names pursuant to Policy ¶4(c)(ii). See M. Shanken Commc’ns v. WORLDTRAVELERSONLINE.COM, FA 740335 (Nat. Arb. Forum Aug. 3, 2006) (finding that the respondent was not commonly known by the <cigaraficionada.com> domain name under Policy ¶4(c)(ii) based on the WHOIS information and other evidence in the record).
Respondent uses the disputed domain names to redirect Internet users to a website featuring generic “click through” links to third-party websites, some of which directly compete with Complainant’s business. Respondent’s resolving website displays links such as “Staples.com,” “OfficeMax Office Supplies,” “Staples- Official Site,” “Staples Rewards Center,” “Pottery Barn Kids,” and “Staples Store.” Parking websites that promote links to the complainant and its competitors does not constitute a bona fide offering of goods or services, or a legitimate noncommercial or fair use. See Skyhawke Techns., LLC v. Tidewinds Group, Inc., FA 949608 (Nat. Arb. Forum May 18, 2007) (“Respondent is using the <skycaddy.com> domain name to display a list of hyperlinks, some of which advertise Complainant and its competitors’ products. The Panel may find that this use of the disputed domain name does not constitute a bona fide offering of goods or services under Policy ¶4(c)(i), or a legitimate noncommercial or fair use under Policy ¶4(c)(iii).”). Respondent is not using the disputed domain names to establish a bona fide offering of goods or services under Policy ¶4(c)(i), or a legitimate noncommercial or fair use under Policy ¶4(c)(iii) by causing the disputed domain names to resolve to websites promoting Complainant’s own website and business, as well as websites belonging to Complainant’s competitors.
Finally, Respondent registered the disputed domains using a WHOIS privacy service. This means the registrant doesn’t really control the use of the disputed domain names. The beneficial owner does not publicly associate itself with the disputed domain names. Therefore, the Respondent does not acquire any rights to the disputed domain names.
The Panel finds Policy ¶4(a)(ii) satisfied.
Complainant claims Respondent registered and is using the <sdtaples.com>, <staplaes.com>, <staple4s.com>, <staplesd.com>, <staplese.com>, <staplest.com>, and <taples.com> domain names in bad faith under Policy ¶4(b)(i). Respondent lists the disputed domain names for sale as part of their WHOIS information. Offering a disputed domain name for sale often establishes the domain name was registered in bad faith. See Am. Online, Inc. v. Avrasya Yayincilik Danismanlik Ltd., FA 93679 (Nat. Arb. Forum Mar. 16, 2000) (finding bad faith where the respondent offered domain names for sale). Respondent’s attempts to sell the disputed domain names indicates bad faith use and registration under Policy ¶4(b)(i).
Complainant claims Respondent registered and is using the disputed domain names in bad faith under Policy ¶4(b)(iii). Respondent uses the disputed domain names to resolve to websites displaying links that compete with Complainant, and provide financial profit for Respondent, while diverting Internet users away from Complainant’s business. A respondent who provides links to competitors of the complainant through the confusingly similar domain name registered and uses the domain name in bad faith under Policy ¶4(b)(iii). See H-D Michigan Inc. v. Buell, FA 1106640 (Nat. Arb. Forum Jan. 2, 2008) (“The disputed domain names resolve to websites that list links to competitors of Complainant, evidence that Respondent intends to disrupt Complainant’s business, a further indication of bad faith pursuant to Policy ¶4(b)(iii).”). There is bad faith registration and use of the <sdtaples.com>, <staplaes.com>, <staple4s.com>, <staplesd.com>, <staplese.com>, <staplest.com>, and <taples.com> domain names under Policy ¶4(b)(iii) because Complainant has provided the Panel with evidence showing Respondent provides links to Complainant’s competitors.
Complainant also claims Respondent’s intent in registering and using the disputed domain names is to misdirect Internet users to Respondent’s resolving websites and confuse Internet users as to Complainant’s affiliation with Respondent’s landing pages. Respondent commercially profits from Internet users’ confusion, when the displayed links are clicked. In Univ. of Houston Sys. v. Salvia Corp., FA 637920 (Nat. Arb. Forum Mar. 21, 2006), the panel found “Respondent is using the disputed domain name to operate a website which features links to competing and non-competing commercial websites from which Respondent presumably receives referral fees. Such use for Respondent’s own commercial gain is evidence of bad faith registration and use pursuant to Policy ¶4(b)(iv).” Respondent’s current use of the disputed domain names is substantially similar to Univ. of Houston Sys. v. Salvia Corp. Respondent’s use of the disputed domain names to provide links to Complainant’s competitors and offers products associated with Complainant, likely for click through revenue and adequately demonstrates bad faith use and registration under Policy ¶4(b)(iv).
The Panel finds Policy ¶4(a)(iii) satisfied.
Having established all three elements required under the ICANN Policy, the Panel concludes relief shall be GRANTED.
Accordingly, it is Ordered <sdtaples.com>, <staplaes.com>, <staple4s.com>, <staplesd.com>, <staplese.com>, <staplest.com>, and <taples.com> domain name be TRANSFERRED from Respondent to Complainant.
Houston Putnam Lowry, Chartered Arbitrator, Panelist
Dated: Tuesday, October 14, 2014
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