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INDUSTRY EXPERTISE

“We chose [the FORUM] because of its reputation and its experience in developing specialized programs, but, more importantly, because of the firm’s willingness to commit resources to developing the system, including the arbitrator panel, and to provide a solution that creates efficiencies that ultimately benefit all parties.”

—Rande Yeager, President,
American Land Title Association





Insurance Hazards
Accidents happen. It’s an unpleasant fact of life. When they do, it’s up to insurance companies to sort out the damage and compensate policyholders. It would be an easy job if every accident and natural disaster fell into a neatly defined category. But as the 2005 Gulf Coast hurricane-related claims reminded us all, there are no neatly defined categories.

The Need for Dispute Management
Without adequate dispute management programs, disputes over coverage, benefits, liability and negligence could embroil insurance companies and policyholders—even public insurance departments—in costly, acrimonious court battles guaranteed to exacerbate tensions and strain financial resources, possibly resulting in years of litigation.

The ADR Solution
Alternative dispute resolution (ADR) is a more efficient, predictable and amicable way to resolve all forms of insurance disputes. Parties can achieve the same legal decisions as court, only without the expense, delays and publicity. That’s why more and more insurance companies are relying on ADR to control legal expenditures, manage risks, and preserve relationships with policyholders and fellow insurers.

Let the FORUM Help
The FORUM offers a spectrum of dispute resolution services founded on integrity, innovation and expertise. We possess the experience that comes from administering large-scale ADR insurance programs: we administer over 30,000 insurance arbitrations each year for the New Jersey Department of Banking and Insurance through our New Jersey No-Fault Insurance program; and the American Land Title Association (ALTA) appointed the FORUM as administrator of its title insurance arbitration program beginning in 2006.

Whether you currently have a dispute in need of resolution or if you’re simply looking to improve your dispute management program moving forward, the FORUM can help you. For more information, contact us today.