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Home / I Received a Notice of Arbitration...
En Español Notice of Arbitration
If you received a Document titled "Notice of Arbitration," it means that someone (a Claimant) has filed an arbitration Claim against you (the Respondent).
Your Rights in Arbitration
Arbitration is a common alternative dispute resolution (ADR) procedure, similar to a court proceeding. As a Party to an arbitration administered by the FORUM, you enjoy the same opportunity to have your dispute heard by an impartial third party, just as you would in court. You are entitled to a fair hearing at a reasonable cost; our Code of Procedure and Arbitration Bill of Rights further describe your rights in detail.
A FORUM case coordinator will ensure that your case proceeds smoothly according to the terms of your Arbitration Agreement and the Code of Procedure. Case coordinators handle all Document submissions; they also relay communications between you and your Arbitrator, schedule Hearings, and answer procedural questions when necessary.
What to Do Next
You must Respond to the claim in Writing. Please review Rule 13 of the Code of Procedure and the Notice of Arbitration and follow their instructions carefully. You may also visit our File a Response Web page for detailed instructions and useful links.
We Can’t Provide Legal Advice
While the FORUM strives to make the arbitration process as simple and clear for you as possible, please remember that we are unable to advise you legally on your actions. We are a provider of dispute resolution services. We can answer procedural questions about your FORUM arbitration but we cannot provide Parties with legal advice.
Helpful Arbitration Resources
Arbitration is a preferable method of dispute resolution because of its simplicity, speed, and low cost. Consumers, businesses and government departments—even courts themselves—have successfully used arbitration programs to resolve disputes, and there is widespread satisfaction with the process. More information about arbitration and the FORUM is available in our FAQ section. Also, the U.S. Federal Trade Commission offers a “Facts for Consumers” Web page titled Resolving Consumer Disputes: Mediation and Arbitration.
We invite you to review our Testimonials brochure, which includes quotations, stories, and anecdotes from a variety of sources about arbitration and mediation, as well as our brief compilation Consumer Comments about the FORUM, featuring quotations from actual consumer parties who have participated in a FORUM-administered arbitration.
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