Dell Inc. v. Domain Admin / Whois Privacy Corp.
Claim Number: FA2101001928028
Complainant is Dell Inc. ("Complainant"), represented by Danae T. Robinson of Pirkey Barber PLLC, Texas, USA. Respondent is Domain Admin / Whois Privacy Corp. ("Respondent"), Bahamas.
REGISTRAR AND DISPUTED DOMAIN NAME
The domain name at issue is <dell-spbpro.com>, registered with Internet Domain Service BS Corp.
The undersigned certifies that he has acted independently and impartially and to the best of his knowledge has no known conflict in serving as Panelist in this proceeding.
David E. Sorkin as Panelist.
Complainant submitted a Complaint to the Forum electronically on January 12, 2021; the Forum received payment on January 12, 2021.
On January 13, 2021, Internet Domain Service BS Corp confirmed by email to the Forum that the <dell-spbpro.com> domain name is registered with Internet Domain Service BS Corp and that Respondent is the current registrant of the name. Internet Domain Service BS Corp has verified that Respondent is bound by the Internet Domain Service BS Corp registration agreement and has thereby agreed to resolve domain disputes brought by third parties in accordance with ICANN's Uniform Domain Name Dispute Resolution Policy (the "Policy").
On January 13, 2021, the Forum served the Complaint and all Annexes, including a Written Notice of the Complaint, setting a deadline of February 2, 2021 by which Respondent could file a Response to the Complaint, via email to all entities and persons listed on Respondent's registration as technical, administrative, and billing contacts, and to postmaster@dell-spbpro.com. Also on January 13, 2021, the Written Notice of the Complaint, notifying Respondent of the email addresses served and the deadline for a Response, was transmitted to Respondent via post and fax, to all entities and persons listed on Respondent's registration as technical, administrative, and billing contacts.
Having received no response from Respondent, the Forum transmitted to the parties a Notification of Respondent Default.
On February 7, 2021, pursuant to Complainant's request to have the dispute decided by a single-member Panel, the Forum appointed David E. Sorkin as Panelist.
Having reviewed the communications records, the Administrative Panel (the "Panel") finds that the Forum has discharged its responsibility under Paragraph 2(a) of the Rules for Uniform Domain Name Dispute Resolution Policy (the "Rules") "to employ reasonably available means calculated to achieve actual notice to Respondent" through submission of Electronic and Written Notices, as defined in Rule 1 and Rule 2. Therefore, the Panel may issue its decision based on the documents submitted and in accordance with the ICANN Policy, ICANN Rules, the Forum's Supplemental Rules, and any rules and principles of law that the Panel deems applicable, without the benefit of any response from Respondent.
Complainant requests that the domain name be transferred from Respondent to Complainant.
A. Complainant
Complainant is a leading seller of computers, computer accessories, and other computer- and technology-related products and services around the world. Complainant has used DELL and related marks in connection with this business for many years, and claims that the DELL mark has become famous in the United States, Russia, and many other countries as a result of Complainant's marketing and sales success. Complainant owns United States trademark registrations for DELL and related marks (in both standard character and stylized form), and for similar marks in Russia and elsewhere.
Respondent registered the disputed domain name <dell-spbpro.com> in December 2020. The domain name is being used for a Russian-language website for "Dell Central Service Center"; the website displays Complainant's mark and logo along with pictures of Complainant's products and office buildings, and prompts users to enter a telephone number. Complainant asserts that "SPb" is a common abbreviation for St. Petersburg, Russia. The website promotes repair services that compete directly with services offered by Complainant. Complainant states that Respondent is not an authorized provider of Complainant's technical support or repair services, nor an authorized seller of parts for Complainant's products; has not been licensed or otherwise permitted to use Complainant's marks; and is not commonly known by the disputed domain name.
Complainant contends on the above grounds that the disputed domain name <dell-spbpro.com> is confusingly similar to its DELL mark; that Respondent lacks rights or legitimate interests in the disputed domain name; and that the disputed domain name was registered and is being used in bad faith.
B. Respondent
Respondent failed to submit a Response in this proceeding.
The Panel finds that the disputed domain name is confusingly similar to a mark in which Complainant has rights; that Respondent lacks rights or legitimate interests in respect of the disputed domain name; and that the disputed domain name was registered and is being used in bad faith.
Paragraph 15(a) of the Rules instructs this Panel to "decide a complaint on the basis of the statements and documents submitted in accordance with the Policy, these Rules and any rules and principles of law that it deems applicable."
Paragraph 4(a) of the Policy requires that Complainant must prove each of the following three elements to obtain an order that a domain name should be cancelled or transferred:
(1) the domain name registered by Respondent is identical or confusingly similar to a trademark or service mark in which Complainant has rights; and
(2) Respondent has no rights or legitimate interests in respect of the domain name; and
(3) the domain name has been registered and is being used in bad faith.
In view of Respondent's failure to submit a response, the Panel shall decide this administrative proceeding on the basis of Complainant's undisputed representations pursuant to paragraphs 5(f), 14(a), and 15(a) of the Rules and draw such inferences it considers appropriate pursuant to paragraph 14(b) of the Rules. The Panel is entitled to accept all reasonable allegations set forth in a complaint; however, the Panel may deny relief where a complaint contains mere conclusory or unsubstantiated arguments. See WIPO Overview of WIPO Panel Views on Selected UDRP Questions, § 4.3 (3d ed. 2017), available at http://www.wipo.int/amc/en/domains/search/overview3.0/; see also eGalaxy Multimedia Inc. v. ON HOLD By Owner Ready To Expire, FA 157287 (Forum June 26, 2003) (dismissing complaint where complainant failed to "produce clear evidence to support its subjective allegations").
The disputed domain name <dell-spbpro.com> incorporates Complainant's registered DELL trademark, adding a hyphen, the geographic indicator "SPb," the generic term "pro," and the ".com" top-level domain. These alterations do not substantially diminish the similarity between the domain name and Complainant's mark. See, e.g., Dell Inc. v. Samrat Singha, FA 1853309 (Forum Aug. 26, 2019) (finding <dellservicesiliguri.com> confusingly similar to DELL); AB Electrolux v. Domain Admin / Whois Privacy Corp., D2019-0313 (WIPO Mar. 19, 2019) (noting that "spb" stands for St. Petersburg, and finding <electrolux-esupport-spb.com> and <zanussi-esupport-spb.com> confusingly similar to ELECTROLUX and ZANUSSI); Brother Industries, Ltd. v. Carreto Corona Armando, FA 1902947 (Forum Aug. 18, 2020) (finding <brotherprintersupportpro.us> confusingly similar to BROTHER). The Panel considers the disputed domain name to be confusingly similar to a mark in which Complainant has rights.
Under the Policy, the Complainant must first make a prima facie case that the Respondent lacks rights and legitimate interests in the disputed domain name, and then the burden shifts to the Respondent to come forward with concrete evidence of such rights or legitimate interests. See Hanna-Barbera Productions, Inc. v. Entertainment Commentaries, FA 741828 (Forum Aug. 18, 2006).
The disputed domain name incorporates Complainant's registered mark without authorization, and it is being used in a misleading manner to promote directly competing services and solicit personal information from Internet users. Such use does not give rise to rights or legitimate interests under the Policy. See, e.g., Dell Inc. v. Samrat Singha, supra (finding lack of rights or interests in similar circumstances); AB Electrolux v. Domain Admin / Whois Privacy Corp., supra (same, and distinguishing legitimate nominative fair use from use falsely suggesting affiliation with trademark owner).
Complainant has made a prima facie case that Respondent lacks rights and legitimate interests in the domain name, and Respondent has failed to come forward with any evidence of such rights or interests. Accordingly, the Panel finds that Complainant has sustained its burden of proving that Respondent lacks rights or legitimate interests in respect of the disputed domain name.
Finally, Complainant must show that the disputed domain name was registered and is being used in bad faith. Under paragraph 4(b)(iii) of the Policy, bad faith may be shown by evidence that Respondent registered the disputed domain name "primarily for the purpose of disrupting the business of a competitor." Under paragraph 4(b)(iv), bad faith may be shown by evidence that "by using the domain name, [Respondent] intentionally attempted to attract, for commercial gain, Internet users to [Respondent's] web site or other on-line location, by creating a likelihood of confusion with the complainant's mark as to the source, sponsorship, affiliation, or endorsement of [Respondent's] web site or location or of a product or service on [Respondent's] web site or location."
Respondent registered a domain name incorporating Complainant's famous mark and is using it to pass off as Complainant, promoting competing services in a manner clearly designed to create the false impression of association or affiliation with Complainant. Such conduct is indicative of bad faith registration and use under the Policy. See, e.g., Dell Inc. v. Samrat Singha, supra (finding bad faith in similar circumstances); AB Electrolux v. Domain Admin / Whois Privacy Corp., supra (same). The Panel so finds.
Having considered the three elements required under the ICANN Policy, the Panel concludes that relief shall be GRANTED.
Accordingly, it is Ordered that the <dell-spbpro.com> domain name be TRANSFERRED from Respondent to Complainant.
David E. Sorkin, Panelist
Dated: February 8, 2021
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