DECISION

 

Southwest Airlines Co. v. ellie taylor

Claim Number: FA2502002140529

 

PARTIES

Complainant is Southwest Airlines Co. ("Complainant"), United States, represented by M. Ginger Eastman of Holland & Hart LLP, United States. Respondent is ellie taylor ("Respondent"), India.

 

REGISTRAR AND DISPUTED DOMAIN NAME

The domain name at issue is <southwestflightbooking.com>, registered with NameCheap, Inc.

 

PANEL

The undersigned certifies that he has acted independently and impartially and to the best of his knowledge has no known conflict in serving as Panelist in this proceeding.

 

David E. Sorkin as Panelist.

 

PROCEDURAL HISTORY

Complainant submitted a Complaint to Forum electronically on February 17, 2025; Forum received payment on February 17, 2025.

 

On February 18, 2025, NameCheap, Inc. confirmed by email to Forum that the <southwestflightbooking.com> domain name is registered with NameCheap, Inc. and that Respondent is the current registrant of the name. NameCheap, Inc. has verified that Respondent is bound by the NameCheap, Inc. registration agreement and has thereby agreed to resolve domain disputes brought by third parties in accordance with ICANN's Uniform Domain Name Dispute Resolution Policy (the "Policy").

 

On February 19, 2025, Forum served the Complaint and all Annexes, including a Written Notice of the Complaint, setting a deadline of March 11, 2025 by which Respondent could file a Response to the Complaint, via email to all entities and persons listed on Respondent's registration as technical, administrative, and billing contacts, and to postmaster@southwestflightbooking.com. Also on February 19, 2025, the Written Notice of the Complaint, notifying Respondent of the email addresses served and the deadline for a Response, was transmitted to Respondent via post and fax, to all entities and persons listed on Respondent's registration as technical, administrative, and billing contacts.

 

Having received no response from Respondent, Forum transmitted to the parties a Notification of Respondent Default.

 

On March 12, 2025, pursuant to Complainant's request to have the dispute decided by a single-member Panel, Forum appointed David E. Sorkin as Panelist.

 

Having reviewed the communications records, the Administrative Panel (the "Panel") finds that Forum has discharged its responsibility under Paragraph 2(a) of the Rules for Uniform Domain Name Dispute Resolution Policy (the "Rules") "to employ reasonably available means calculated to achieve actual notice to Respondent" through submission of Electronic and Written Notices, as defined in Rule 1 and Rule 2. Therefore, the Panel may issue its decision based on the documents submitted and in accordance with the ICANN Policy, ICANN Rules, Forum's Supplemental Rules, and any rules and principles of law that the Panel deems applicable, without the benefit of any response from Respondent.

 

RELIEF SOUGHT

Complainant requests that the domain name be transferred from Respondent to Complainant.

 

PARTIES' CONTENTIONS

A. Complainant

Complainant has used the SOUTHWEST mark in connection with airline and travel services for many years. Complainant asserts that the mark is famous, citing decisions in prior proceedings under the Policy that have so found. See, e.g., Southwest Airlines Co. v. Patrick Ory, D2003-0761 (WIPO Dec. 2, 2003). Complainant owns longstanding United States trademark registrations for SOUTHWEST, SOUTHWEST.COM, and related marks, along with registrations in many other jurisdictions.

 

The disputed domain name <southwestflightbooking.com> was registered in May 2020. The name is registered in the name of a privacy registration service on behalf of Respondent. The domain name currently resolves to an "Account Suspended" page that appears to be associated with a hosting service. It previously was used for a website that repeatedly displayed Complainant's SOUTHWEST mark and other references to Complainant. The website offered or purported to offer booking services on Complainant's behalf, and included a telephone number that was falsely represented to belong to Complainant. The website was taken down following a demand letter sent by Complainant's counsel to Respondent's hosting service. Complainant also notes that there are active MX records associated with the domain name, suggesting that Respondent may use or intend to use it in connection with a phishing scheme. Complainant states that Respondent is not commonly known by the domain name, is not affiliated with Complainant, and is not authorized to use Complainant's marks.

 

Complainant contends on the above grounds that the disputed domain name <southwestflightbooking.com> is confusingly similar to its SOUTHWEST marks; that Respondent lacks rights or legitimate interests in the disputed domain name; and that the disputed domain name was registered and is being used in bad faith.

 

B. Respondent

Respondent failed to submit a Response in this proceeding.

 

FINDINGS

The Panel finds that the disputed domain name is confusingly similar to a mark in which Complainant has rights; that Respondent lacks rights or legitimate interests in respect of the disputed domain name; and that the disputed domain name was registered and is being used in bad faith.

 

DISCUSSION

Paragraph 15(a) of the Rules instructs this Panel to "decide a complaint on the basis of the statements and documents submitted and in accordance with the Policy, these Rules and any rules and principles of law that it deems applicable."

 

Paragraph 4(a) of the Policy requires that Complainant must prove each of the following three elements to obtain an order that a domain name should be cancelled or transferred:

 

(1)       the domain name registered by Respondent is identical or confusingly similar to a trademark or service mark in which Complainant has rights; and

(2)       Respondent has no rights or legitimate interests in respect of the domain name; and

(3)       the domain name has been registered and is being used in bad faith.

 

In view of Respondent's failure to submit a response, the Panel shall decide this administrative proceeding on the basis of Complainant's undisputed representations pursuant to paragraphs 5(f), 14(a), and 15(a) of the Rules and draw such inferences it considers appropriate pursuant to paragraph 14(b) of the Rules. The Panel is entitled to accept all reasonable allegations set forth in a complaint; however, the Panel may deny relief where a complaint contains mere conclusory or unsubstantiated arguments. See WIPO Overview of WIPO Panel Views on Selected UDRP Questions, § 4.3 (3d ed. 2017), available at http://www.wipo.int/amc/en/domains/search/overview3.0/; UDRP Perspectives on Recent Jurisprudence, §§ 0.2, 0.8 (updated Jan. 15, 2025), available at https://udrpperspectives.org/; see also eGalaxy Multimedia Inc. v. ON HOLD By Owner Ready To Expire, FA 157287 (Forum June 26, 2003) (dismissing complaint where complainant failed to "produce clear evidence to support its subjective allegations").

 

Identical and/or Confusingly Similar

The disputed domain name <southwestflightbooking.com> incorporates Complainant's registered SOUTHWEST and SOUTHWEST.COM trademarks, adding the generic terms "flight" and "booking." These additions do not substantially diminish the similarity between the domain name and Complainant's marks. See, e.g., Expedia, Inc. v. javed Iqbal, FA 2108234 (Forum Aug. 20, 2024) (finding <expediaflightstravel.com> confusingly similar to EXPEDIA); Southwest Airlines Co. v. Patrick Ory, supra (finding <southwest-air-tickets.com> confusingly similar to SOUTHWEST). See also American Airlines, Inc. v. Vipin Kumar, FA 2055893 (Forum Aug. 31, 2023) (finding <americanflightsbooking.us> confusingly similar to AMERICAN AIRLINES under usTLD Dispute Resolution Policy). The Panel considers the disputed domain name to be confusingly similar to a mark in which Complainant has rights.

 

Rights or Legitimate Interests

Under the Policy, the Complainant must first make a prima facie case that the Respondent lacks rights and legitimate interests in the disputed domain name, and then the burden shifts to the Respondent to come forward with concrete evidence of such rights or legitimate interests. See Hanna-Barbera Productions, Inc. v. Entertainment Commentaries, FA 741828 (Forum Aug. 18, 2006).

 

The disputed domain name incorporates Complainant's registered mark without authorization. Its sole apparent use has been for a misleading website that attempted to pass off as Complainant for what the Panel infers to be Respondent's commercial gain. Such use does not give rise to rights or legitimate interests under the Policy. See, e.g., Southwest Airlines Co. v. Patrick Ory, supra (finding lack of rights or interests in similar circumstances); Southwest Airlines Co. v. SW Software Development, LLC, FA 1431966 (Forum Apr. 16, 2012) (same).

 

Complainant has made a prima facie case that Respondent lacks rights and legitimate interests in the domain name, and Respondent has failed to come forward with any evidence of such rights or interests. Accordingly, the Panel finds that Complainant has sustained its burden of proving that Respondent lacks rights or legitimate interests in respect of the disputed domain name.

 

Registration and Use in Bad Faith

Finally, Complainant must show that the disputed domain name was registered and is being used in bad faith. Under paragraph 4(b)(iii) of the Policy, bad faith may be shown by evidence that Respondent registered the disputed domain name "primarily for the purpose of disrupting the business of a competitor." Under paragraph 4(b)(iv), bad faith may be shown by evidence that "by using the domain name, [Respondent] intentionally attempted to attract, for commercial gain, Internet users to [Respondent's] web site or other on-line location, by creating a likelihood of confusion with the complainant's mark as to the source, sponsorship, affiliation, or endorsement of [Respondent's] web site or location or of a product or service on [Respondent's] web site or location."

 

Respondent used a privacy registration service to register a domain name incorporating Complainant's well-known mark, and has used it for a misleading website that attempted to pass off as Complainant for what the Panel infers to be Respondent's commercial gain. Such circumstances are indicative of bad faith registration and use under the Policy. See, e.g., Southwest Airlines Co. v. Patrick Ory, supra (finding bad faith registration and use in similar circumstances); Southwest Airlines Co. v. SW Software Development, LLC, FA 1431966 (Forum Apr. 16, 2012) (same). The Panel so finds.

 

DECISION

Having considered the three elements required under the ICANN Policy, the Panel concludes that relief shall be GRANTED.

 

Accordingly, it is Ordered that the <southwestflightbooking.com> domain name be TRANSFERRED from Respondent to Complainant.

 

 

 

David E. Sorkin, Panelist

Dated: March 12, 2025