DECISION

 

Cencora, Inc. v. Host Master / Njalla Okta LLC

Claim Number: FA2506002159094

 

PARTIES

Complainant is Cencora, Inc. ("Complainant"), represented by Eric Endsley of Kutak Rock, United States. Respondent is Host Master / Njalla Okta LLC ("Respondent"), Saint Kitts and Nevis.

 

REGISTRAR AND DISPUTED DOMAIN NAME

The domain name at issue is <cencoracompany.com>, registered with Tucows Domains Inc.

 

PANEL

The undersigned certifies that he has acted independently and impartially and to the best of his knowledge has no known conflict in serving as Panelist in this proceeding.

 

David E. Sorkin as Panelist.

 

PROCEDURAL HISTORY

Complainant submitted a Complaint to Forum electronically on June 4, 2025; Forum received payment on June 4, 2025.

 

On June 5, 2025, Tucows Domains Inc. confirmed by email to Forum that the <cencoracompany.com> domain name is registered with Tucows Domains Inc. and that Respondent is the current registrant of the name. Tucows Domains Inc. has verified that Respondent is bound by the Tucows Domains Inc. registration agreement and has thereby agreed to resolve domain disputes brought by third parties in accordance with ICANN's Uniform Domain Name Dispute Resolution Policy (the "Policy").

 

On June 5, 2025, Forum served the Complaint and all Annexes, including a Written Notice of the Complaint, setting a deadline of June 25, 2025 by which Respondent could file a Response to the Complaint, via email to all entities and persons listed on Respondent's registration as technical, administrative, and billing contacts, and to postmaster@cencoracompany.com. Also on June 5, 2025, the Written Notice of the Complaint, notifying Respondent of the email addresses served and the deadline for a Response, was transmitted to Respondent via post and fax, to all entities and persons listed on Respondent's registration as technical, administrative, and billing contacts.

 

Having received no response from Respondent, Forum transmitted to the parties a Notification of Respondent Default.

 

On June 26, 2025, pursuant to Complainant's request to have the dispute decided by a single-member Panel, Forum appointed David E. Sorkin as Panelist.

 

Having reviewed the communications records, the Administrative Panel (the "Panel") finds that Forum has discharged its responsibility under Paragraph 2(a) of the Rules for Uniform Domain Name Dispute Resolution Policy (the "Rules") "to employ reasonably available means calculated to achieve actual notice to Respondent" through submission of Electronic and Written Notices, as defined in Rule 1 and Rule 2. Therefore, the Panel may issue its decision based on the documents submitted and in accordance with the ICANN Policy, ICANN Rules, Forum's Supplemental Rules, and any rules and principles of law that the Panel deems applicable, without the benefit of any response from Respondent.

 

RELIEF SOUGHT

Complainant requests that the domain name be transferred from Respondent to Complainant.

 

PARTIES' CONTENTIONS

A. Complainant

Complainant is a global healthcare solutions provider. Complainant's annual revenue exceeds $290 billion, and it ranks 10th on the Fortune 500. Complainant was formerly known as AmerisourceBergen Corporation, and announced in August 2023 that it was changing its name to Cencora Inc. Complainant has used the coined mark CENCORA in connection with its services since that time. Complainant owns trademark registrations for CENCORA in the United States, Saint Kitts and Nevis, and other jurisdictions.

 

The disputed domain name <cencoracompany.com> was registered in April 2025. The name is registered to Respondent, although Respondent's identity is redacted from the public domain name registration record. The domain name redirects users to Complainant's own website. Complainant states, with supporting evidence, that Respondent is using the domain name to impersonate Complainant's employees in email correspondence with vendors, in an effort to fraudulently procure electronics. Complainant states that Respondent is not commonly known by the domain name, is not affiliated with Complainant, and is not authorized to use Complainant's mark.

 

Complainant contends on the above grounds that the disputed domain name <cencoracompany.com> is confusingly similar to its CENCORA mark; that Respondent lacks rights or legitimate interests in the disputed domain name; and that the disputed domain name was registered and is being used in bad faith.

 

B. Respondent

Respondent failed to submit a Response in this proceeding.

 

FINDINGS

The Panel finds that the disputed domain name is confusingly similar to a mark in which Complainant has rights; that Respondent lacks rights or legitimate interests in respect of the disputed domain name; and that the disputed domain name was registered and is being used in bad faith.

 

DISCUSSION

Paragraph 15(a) of the Rules instructs this Panel to "decide a complaint on the basis of the statements and documents submitted and in accordance with the Policy, these Rules and any rules and principles of law that it deems applicable."

 

Paragraph 4(a) of the Policy requires that Complainant must prove each of the following three elements to obtain an order that a domain name should be cancelled or transferred:

 

(1)       the domain name registered by Respondent is identical or confusingly similar to a trademark or service mark in which Complainant has rights; and

(2)       Respondent has no rights or legitimate interests in respect of the domain name; and

(3)       the domain name has been registered and is being used in bad faith.

 

In view of Respondent's failure to submit a response, the Panel shall decide this administrative proceeding on the basis of Complainant's undisputed representations pursuant to paragraphs 5(f), 14(a), and 15(a) of the Rules and draw such inferences it considers appropriate pursuant to paragraph 14(b) of the Rules. The Panel is entitled to accept all reasonable allegations set forth in a complaint; however, the Panel may deny relief where a complaint contains mere conclusory or unsubstantiated arguments. See WIPO Overview of WIPO Panel Views on Selected UDRP Questions, § 4.3 (3d ed. 2017), available at http://www.wipo.int/amc/en/domains/search/overview3.0/; UDRP Perspectives on Recent Jurisprudence, §§ 0.2, 0.8 (updated June 2, 2025), available at https://udrpperspectives.org/; see also eGalaxy Multimedia Inc. v. ON HOLD By Owner Ready To Expire, FA 157287 (Forum June 26, 2003) (dismissing complaint where complainant failed to "produce clear evidence to support its subjective allegations").

 

Identical and/or Confusingly Similar

The disputed domain name <cencoracompany.com> incorporates Complainant's registered CENCORA trademark, adding the generic term "company" and the ".com" top-level domain. These additions do not substantially diminish the similarity between the domain name and Complainant's mark. See, e.g., Cencora, Inc. v. Gary Benson / Host Master / Njalla Okta LLC, FA 2126149 (Forum Dec. 20, 2024) (finding <cencorapharmaceutical.com>, <cencorapharmaceuticals.com> and <cencona.com> confusingly similar to CENCORA); Walgreens Boots Alliance, Inc., Walgreen Co. & The Boots Co. PLC v. Nathan Swartz Nathan Swartz / Evergy Inc, FA 1991078 (Forum May 2, 2022) (finding <walgreensbootscompany.com> confusingly similar to WALGREENS BOOTS ALLIANCE, WALGREENS, and BOOTS). The Panel considers the disputed domain name to be confusingly similar to a mark in which Complainant has rights.

 

Rights or Legitimate Interests

Under the Policy, the Complainant must first make a prima facie case that the Respondent lacks rights and legitimate interests in the disputed domain name, and then the burden shifts to the Respondent to come forward with concrete evidence of such rights or legitimate interests. See Hanna-Barbera Productions, Inc. v. Entertainment Commentaries, FA 741828 (Forum Aug. 18, 2006).

 

The disputed domain name incorporates Complainant's registered mark without authorization. Its only apparent active use has been to impersonate Complainant in email correspondence for fraudulent purposes. Such use does not give rise to rights or legitimate interests under the Policy. See, e.g., Cencora, Inc. v. Gary Benson / Host Master / Njalla Okta LLC, FA 2126149, supra (finding lack of rights or interests in similar circumstances); Walgreens Boots Alliance, Inc., Walgreen Co. & The Boots Co. PLC v. Nathan Swartz Nathan Swartz / Evergy Inc, supra (same).

 

Complainant has made a prima facie case that Respondent lacks rights and legitimate interests in the domain name, and Respondent has failed to come forward with any evidence of such rights or interests. Accordingly, the Panel finds that Complainant has sustained its burden of proving that Respondent lacks rights or legitimate interests in respect of the disputed domain name.

 

Registration and Use in Bad Faith

Finally, Complainant must show that the disputed domain name was registered and is being used in bad faith. Under paragraph 4(b)(iii) of the Policy, bad faith may be shown by evidence that Respondent registered the disputed domain name "primarily for the purpose of disrupting the business of a competitor." Under paragraph 4(b)(iv), bad faith may be shown by evidence that "by using the domain name, [Respondent] intentionally attempted to attract, for commercial gain, Internet users to [Respondent's] web site or other on-line location, by creating a likelihood of confusion with the complainant's mark as to the source, sponsorship, affiliation, or endorsement of [Respondent's] web site or location or of a product or service on [Respondent's] web site or location."

 

Respondent registered a domain name incorporating Complainant's registered mark and is using it to impersonate Complainant in connection with a fraudulent scheme. Such circumstances are indicative of bad faith registration and use under the Policy. See, e.g., Cencora, Inc. v. Gary Benson / Host Master / Njalla Okta LLC, FA 2126149, supra (finding bad faith registration and use in similar circumstances); Walgreens Boots Alliance, Inc., Walgreen Co. & The Boots Co. PLC v. Nathan Swartz Nathan Swartz / Evergy Inc, supra (same). The Panel so finds.

 

DECISION

Having considered the three elements required under the ICANN Policy, the Panel concludes that relief shall be GRANTED.

 

Accordingly, it is Ordered that the <cencoracompany.com> domain name be TRANSFERRED from Respondent to Complainant.

 

 

 

David E. Sorkin, Panelist

Dated: June 26, 2025