national arbitration forum

 

DECISION

 

Wells Fargo and Company v. Conquest Business Ventures Inc

Claim Number:  FA0505000473220

 

PARTIES

Complainant is Wells Fargo and Company (“Complainant”), represented by Ester Martin Maillaro of Faegre and Benson, LLP, 1900 Fifteenth Street, Boulder, CO 80302-5414.  Respondent is Conquest Business Ventures Inc (“Respondent”), P.O. Box 837, Willemstad, Curacao, AZ 00114.

 

REGISTRAR AND DISPUTED DOMAIN NAME

The domain name at issue is <wellsfargomn.com>, registered with Go Daddy Software, Inc.

 

PANEL

The undersigned certifies that he has acted independently and impartially and to the best of his knowledge has no known conflict in serving as Panelist in this proceeding.

 

James A. Carmody, Esq., as Panelist.

 

PROCEDURAL HISTORY

Complainant submitted a Complaint to the National Arbitration Forum electronically on May 6, 2005; the National Arbitration Forum received a hard copy of the Complaint on May 9, 2005.

 

On May 9, 2005, Go Daddy Software, Inc. confirmed by e-mail to the National Arbitration Forum that the domain name <wellsfargomn.com> is registered with Go Daddy Software, Inc. and that Respondent is the current registrant of the name.  Go Daddy Software, Inc. has verified that Respondent is bound by the Go Daddy Software, Inc. registration agreement and has thereby agreed to resolve domain-name disputes brought by third parties in accordance with ICANN's Uniform Domain Name Dispute Resolution Policy (the "Policy").

 

On May 11, 2005, a Notification of Complaint and Commencement of Administrative Proceeding (the "Commencement Notification"), setting a deadline of May 31, 2005 by which Respondent could file a Response to the Complaint, was transmitted to Respondent via e-mail, post and fax, to all entities and persons listed on Respondent's registration as technical, administrative and billing contacts, and to postmaster@wellsfargomn.com by e-mail.

 

Having received no Response from Respondent, using the same contact details and methods as were used for the Commencement Notification, the National Arbitration Forum transmitted to the parties a Notification of Respondent Default.

 

On June 7, 2005, pursuant to Complainant's request to have the dispute decided by a single-member Panel, the National Arbitration Forum appointed James A. Carmody, Esq., as Panelist.

 

Having reviewed the communications records, the Administrative Panel (the "Panel") finds that the National Arbitration Forum has discharged its responsibility under Paragraph 2(a) of the Rules for Uniform Domain Name Dispute Resolution Policy (the "Rules") "to employ reasonably available means calculated to achieve actual notice to Respondent."  Therefore, the Panel may issue its decision based on the documents submitted and in accordance with the ICANN Policy, ICANN Rules, the National Arbitration Forum's Supplemental Rules and any rules and principles of law that the Panel deems applicable, without the benefit of any Response from Respondent.

 

RELIEF SOUGHT

Complainant requests that the domain name be transferred from Respondent to Complainant.

 

PARTIES' CONTENTIONS

A.  Complainant makes the following assertions:

 

1.      Respondent’s <wellsfargomn.com> domain name is confusingly similar to Complainant’s WELLS FARGO mark.

 

2.      Respondent does not have any rights or legitimate interests in the <wellsfargomn.com> domain name.

 

3.      Respondent registered and used the <wellsfargomn.com> domain name in bad faith.

 

B.  Respondent failed to submit a Response in this proceeding.

 

FINDINGS

Complainant, Wells Fargo and Company, is a diversified financial services company that provides banking, insurance, investments, mortgages, and consumer finance services.

 

Complainant holds numerous registrations with various international authorities as well as with the United States Patent and Trademark Office (“USPTO”) for the WELLS FARGO mark (including Reg. No. 779,187 issued October 27, 1964; Reg. No. 838,059 issued October 31, 1967; and Reg. No. 891,203 issued May 19, 1970).

 

Complainant has more than 27 million customers and over 6,000 locations.  Complainant has issued six million credit card acccounts and, in 2003, was the number one originator of home mortgages in the United States. 

 

Complainant owns a registration for the <wellsfargo.com> domain name, where it has operated a website since 1994.  Complainant’s website provides information about Complainant’s numerous services and also allows customers to use many of these services directly on the website. 

 

Respondent registered the <wellsfargomn.com> domain name on November 26, 2004.  The domain name resolves to a website that displays numerous links to websites that offer services that compete with those of Complainant.  Each link at the website directs Internet users to a competitor’s website via the <googlesyndication.com> domain name, which is evidence that the website uses Google’s “AdSense for Domains” program.  Through this program, Respondent is compensated for placing advertisements on its website. 

 

DISCUSSION

Paragraph 15(a) of the Rules instructs this Panel to "decide a complaint on the basis of the statements and documents submitted in accordance with the Policy, these Rules and any rules and principles of law that it deems applicable."

 

In view of Respondent's failure to submit a Response, the Panel shall decide this administrative proceeding on the basis of Complainant's undisputed representations pursuant to paragraphs 5(e), 14(a) and 15(a) of the Rules and draw such inferences it considers appropriate pursuant to paragraph 14(b) of the Rules.

 

Paragraph 4(a) of the Policy requires that Complainant must prove each of the following three elements to obtain an order that a domain name should be cancelled or transferred:

 

(1)    the domain name registered by Respondent is identical or confusingly similar to a trademark or service mark in which Complainant has rights; and

(2)    Respondent has no rights or legitimate interests in respect of the domain name; and

(3)    the domain name has been registered and is being used in bad faith.

 

Identical and/or Confusingly Similar

 

Complainant has submitted evidence that it owns registrations for the WELLS FARGO mark with the USPTO.  Registration with a government authority establishes presumptive rights in Complainant’s mark under the Policy.  Thus, without any response from Respondent, there is no evidence to dispute Complainant’s prima facie case of rights.  Thus, the Panel finds that Complainant has rights in the WELLS FARGO mark for the purposes of Policy ¶ 4(a)(i).  See Janus Int’l Holding Co. v. Rademacher, D2002-0201 (WIPO Mar. 5, 2002) (finding that panel decisions have held that registration of a mark is prima facie evidence of validity, which creates a rebuttable presumption that the mark is inherently distinctive which the respondent has the burden of refuting); see also Men’s Wearhouse, Inc. v. Wick, FA 117861 (Nat. Arb. Forum Sept. 16, 2002) (“Under U.S. trademark law, registered marks hold a presumption that they are inherently distinctive and have acquired secondary meaning.”).

 

The <wellsfargomn.com> domain name registered by Respondent includes Complainant’s WELLS FARGO mark in its entirety and deviates only with the addition of the geographic abbreviation “mn,” which is the postal code for the state of Minnesota.  Simply adding a geographic abbreviation or other letters is insufficient to negate the confusing similarity between the disputed domain name and Complainant’s mark.  Thus, the Panel finds that the disputed domain name is confusingly similar to Complainant’s registered mark pursuant to Policy ¶ 4(a)(i).  See Anheuser-Busch Inc. v. BargainName.com, FA 338434 (Nat. Arb. Forum Nov. 29, 2004) (finding the <buschgardensva.com> domain name confusingly similar to the complainant’s BUSCH GARDENS mark); see also Kelson Physician Partners, Inc. v. Mason, CPR003 (CPR 2000) (finding that <kelsonmd.com> is identical or confusingly similar to Complainant’s federally registered KELSON mark).

 

Accordingly, the Panel finds that Complainant has satisfied Policy ¶ 4(a)(i).

 

Rights or Legitimate Interests

 

Respondent has failed to submit a response, which entitles the Panel to accept all reasonable allegations and inferences in the Complaint as true unless clearly contradicted by the evidence.  See Vertical Solutions Mgmt., Inc. v. webnet-marketing, inc., FA 95095 (Nat. Arb. Forum July 31, 2000) (holding that the respondent’s failure to respond allows all reasonable inferences of fact in the allegations of the complaint to be deemed true); see also Talk City, Inc. v. Robertson, D2000-0009 (WIPO Feb. 29, 2000) (“In the absence of a response, it is appropriate to accept as true all allegations of the Complaint.”).

 

Complainant contends that Respondent does not have rights or legitimate interests in the <wellsfargomn.com> domain name, which contains Complainant’s WELLS FARGO mark in its entirety.  Since Complainant has made a prima facie case in support of its allegations, the burden shifts to Respondent to make a showing of rights or legitmate interests in the disputed domain name pursuant to Policy ¶ 4(a)(ii).  However, because Respondent failed to respond to Complainant’s assertions and to provide evidence to contradict these assertions, Respondent has failed to meet its burden.  Therefore, the Panel concludes that Respondent lacks rights and legitimate interests in the disputed domain name.  See G.D. Searle v. Martin Mktg., FA 118277 (Nat. Arb. Forum Oct. 1, 2002) (holding that where the complainant has asserted that the respondent has no rights or legitimate interests with respect to the domain name it is incumbent on the respondent to come forward with concrete evidence rebutting this assertion because this information is “uniquely within the knowledge and control of the respondent”); see also Do The Hustle, LLC v. Tropic Web, D2000-0624 (WIPO Aug. 21, 2000) (finding that once the complainant asserts that the respondent has no rights or legitimate interests with respect to the domain, the burden shifts to the respondent to provide credible evidence that substantiates its claim of rights and legitimate interests in the domain name); see also Pavillion Agency, Inc. v. Greenhouse Agency Ltd., D2000-1221 (WIPO Dec. 4, 2000) (finding that Respondents’ failure to respond can be construed as an admission that they have no legitimate interest in the domain names).

 

The <wellsfargomn.com> domain name resolves to a website that displays numerous paid advertising links to various financial services products in competition with Complainant.  Complainant has provided evidence that Respondent is paid for redirecting users through the featured links.  The Panel holds that Respondent’s use of a domain name that is confusingly similar to Complainant’s well-known WELLS FARGO mark to divert Internet users interested in Complainant’s financial products and services to a website that displays links to competing products and services is not a use in connection with a bona fide offering of goods or services pursuant to Policy ¶ 4(c)(i) or a legitimate noncommercial or fair use pursuant to Policy ¶ 4(c)(iii).  See Disney Enters., Inc. v. Dot Stop, FA 145227 (Nat. Arb. Forum Mar. 17, 2003) (finding that the respondent’s diversionary use of the complainant’s mark to attract Internet users to its own website, which contained a series of hyperlinks to unrelated websites, was neither a bona fide offering of goods or services nor a legitimate noncommercial or fair use of the disputed domain names); see also Black & Decker Corp. v. Clinical Evaluations, FA 112629 (Nat. Arb. Forum June 24, 2002) (holding that the respondent’s use of the disputed domain name to redirect Internet users to commercial websites, unrelated to the complainant and presumably with the purpose of earning a commission or pay-per-click referral fee did not evidence rights or legitimate interests in the domain name).

 

Complainant asserts that there is no evidence that Respondent is commonly known by the <wellsfargomn.com> domain name and that the WHOIS information, which is the only potential evidence of Respondent’s identity, indicates that Respondent is actually known as “Conquest Business Ventures Inc.”  The Panel has received no response from Respondent to contradict Complainant’s claims.  Thus, the Panel finds that Respondent has not established rights or legitimate interests in the disputed domain name pursuant to Policy ¶ 4(c)(ii).  See RMO, Inc. v. Burbridge, FA 96949 (Nat. Arb. Forum May 16, 2001) (interpreting Policy ¶ 4(c)(ii) "to require a showing that one has been commonly known by the domain name prior to registration of the domain name to prevail"); see also Gallup Inc. v. Amish Country Store, FA 96209 (Nat. Arb. Forum Jan. 23, 2001) (finding that Respondent does not have rights in a domain name when Respondent is not known by the mark).

 

The Panel finds that Complainant has satisfied Policy ¶ 4(a)(ii).

 

Registration and Use in Bad Faith

 

Complainant is in the financial services industry, and the <wellsfargomn.com> domain name diverts Internet users to a website that displays links to Complainant’s competitors in various areas of that industry.  Respondent’s use of a domain name that is confusingly similar to Complainant’s registered WELLS FARGO mark to redirect Complainant’s existing and potential customers to a website that advertises Complainant’s competitors constitutes disruption and is evidence of bad faith registration and use of the disputed domain name pursuant to Policy ¶ 4(b)(iii).  See S. Exposure v. S. Exposure, Inc., FA 94864 (Nat. Arb. Forum July 18, 2000) (finding the respondent acted in bad faith by attracting Internet users to a website that competes with the complainant’s business); see also EthnicGrocer.com, Inc. v. Unlimited Latin Flavors, Inc., FA 94385 (Nat. Arb. Forum July 7, 2000)  (finding that the minor degree of variation from the complainant's marks suggests that the respondent, the complainant’s competitor, registered the names primarily for the purpose of disrupting the complainant's business).

 

The <wellsfargomn.com> domain name is being used to attract Internet users who are interested in finding Complainant’s WELLS FARGO products and services by confusing them as to Complainant’s affiliation with the advertisements for competing services on the resulting website.  Furthermore, Complainant has provided evidence that Respondent receives compensation for diverting Internet users through its website to the third-party advertisers.  Thus, the Panel concludes that Respondent’s use of the disputed domain name to derive commercial benefit through a likelihood of confusion of Internet users is evidence of bad faith registration and use pursuant to Policy ¶ 4(b)(iv).  See Am. Online, Inc. v. Tencent Comm. Corp., FA 93668 (Nat. Arb. Forum Mar. 21, 2000) (finding bad faith where the respondent registered and used an infringing domain name to attract users to a website sponsored by the respondent); see also Perot Sys. Corp. v. Perot.net, FA 95312 (Nat. Arb. Forum Aug. 29, 2000) (finding bad faith where the domain name in question is obviously connected with the complainant’s well-known marks, thus creating a likelihood of confusion strictly for commercial gain).

 

The Panel finds that Complainant has satisfied Policy ¶ 4(a)(iii).

 

DECISION

Having established all three elements required under the ICANN Policy, the Panel concludes that relief shall be GRANTED.

 

Accordingly, it is Ordered that the <wellsfargomn.com> domain name be TRANSFERRED from Respondent to Complainant.

 

 

James A. Carmody, Esq., Panelist

Dated:  June 20, 2005

 

 

 

 

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